If ordered before 7PM, the item can be delivered on the same day to Dubai; before 4PM ,to Sharjah & Ajman and before 1PM to Abu Dhabi. For orders placed thereafter, orders can be delivered next-day. All orders are delivered via theFlowerShop.ae's temperature-controlled delivery vans. Freshness of theFlowerShop.ae's exquisite flowers and gourmet gifts is always guaranteed!

We accept orders for items subject to availability. If for any reason the items you ordered are no longer available, we will contact you using the contact details you supplied when placing your order and either:
Offer you an alternative item of equivalent quality and price if this is possible; or
Cancel the item from your order and give you a full refund in respect of that item. or
If we are unable to contact you or do not receive a response from you, we will process any remaining items on your order and refund you for the items we were unable to supply.