For your urgent requirements, we'd be happy to send a dedicated delivery just for you. Prime Shipping caters to your special time requests such as delivery between 11am and 12pm, at 4:30pm , or even at midnight. Contact our customer service to check the availability of Prime Shipping today.
Personal information is information that identifies an individual or is directly associated with a specific person or entity such as a name, address, telephone number, email address, credit card number, or information about activities which can be directly linked to that person, such as his or her purchases.
Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of products, services or website visitors, from which individual identities have been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase may be collected and combined with information about the products purchased by others. Aggregate data helps us understand trends and online visitors needs so that we can better consider new products and services, and tailor existing products and services to our clients' desires.
We collect the personal information that you provide us, such as when you:
Sign up for or register on Flowershop.ae;
Register to use Flowershop.ae or sign up for news or notifications of specials or other promotions on Flowershop.ae;
Place an order or purchase products or services at our online store or over the phone;
Contact us for any reason, such as by replying to inquires by mail, fax or through our website, by telephone through customer service, or in person at one of our locations; or
We may automatically collect some information when you visit our website, such as your computer's network address and operating system, the site from which you linked to us, your site activity and the time and date of your visit and purchases. This information may be collected through the use of "cookies" (see Online Specifics below). We also receive information from third parties who provide services or special promotions or products and we may combine this information with the other personal information we maintain about you. In either case, this policy statement governs this information.
The personal information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest, and understand your needs so that we can serve you better. For example, we may use your telephone number, your email or your postal address to: (1) alert you about product recalls or safety issues; or (2) special opportunities and programs. We also may use personal information we collect to provide you with promotional information, which is information we believe will add value to your shopping, such as coupons or promotions. If you prefer not to receive Promotional Information from us, we make it easy for you to let us know. You may contact us at any time to decline Promotional Information (see Choice below).
Members can redeem Reward points for a discount on Flowershop.ae. The value of the discount is 5% of the number of points redeemed by a member. For example if a member redeems 100 Reward points then they receive 5% of 100 points i.e. AED 5 discount on their purchase.
In addition, we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of Flowershop.ae, our clients, our employees or the public.
We have adopted security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. We use technical, contractual, administrative and physical measures in an effort to protect against unauthorized access. Personal information we collect is stored electronically.
We collect, process and maintain payment information, including credit card information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard and American Express. This means that we do not retain debit card PINs or credit card security codes, and that any time we maintain a credit card number, such as when you create an online account, we use access controls and strong encryption to protect it. Further, when you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer), which encrypts all information prior to transmitting it over the Internet. We also use SSL to allow you to securely view your online account and registration information.
Online account information is accessible only by using a password. To protect the confidentiality of personal information in your online account, you must keep your password confidential. You are responsible for all uses of www.flowershop.ae by anyone using your password. If others have access to your computer or email, they may be able to find your password and obtain information about you (such as your address or phone number), or change information in your user profile. You should not use an email account operated by an employer because many employers have the legal right to view your email or online accounts. Please advise us immediately at firstname.lastname@example.org if you believe your password has been misused.
We give you the opportunity to opt-out of receiving certain information or to request that certain information not be shared with third parties, by giving you numerous methods to inform us of your decision. Your choice to opt-out will not apply to your spouse and any add-on members.
1. If you do not want us to share information with third parties, you can: (a) call our customer service representatives at (UAE): (04) 224 8800; (b) email us at email@example.com; or (c) write us at: Emirates Towers, Level 41, Sheikh Zayed Road, P.O Box 31303, Dubai, United Arab Emirates.
2. If you do not want to receive Promotional Information (see Use of Personal Information by Flowershop.ae) or information about related services, you can: (a) call our customer service representatives at (UAE): (04) 224 8800 (b) email us at firstname.lastname@example.org; or (c) write us at: Emirates Towers, Level 41, Sheikh Zayed Road, P.O Box 31303, Dubai, United Arab Emirates.
3. If you do not want to receive promotional emails or sms, you can: (a) call our customer service representatives at Call Us (UAE): (04) 224 8800; (b) email us at email@example.com; (c) write us at: Emirates Towers, Level 41, Sheikh Zayed Road, P.O Box 31303, Dubai, United Arab Emirates. or (d) click on unsubscribe from our promotional emails or sms.
1. What Are Cookies and Are You Required to Accept Them?
While cookies are optional for browsing Flowershop.ae, they are required for registering, logging on, shopping or adding items to your cart. If you wish to purchase items or set up an account on Theflowershop.ae, you will need to accept a Flowershop.ae cookie.
2. Use of the Theflowershop.ae Web Site by Children
We encourage parents to take an active interest in their children's use of the Internet. We do not intend to collect information from children who are under 18 years of age. If you are under 18, you should not provide information on the Flowershop.ae Website and should ask your parent to do so for you.
3. Online Links to Other Web Sites
4. Updating, Reviewing or Correcting Online Personal Information
You may update, review or correct your online account information at any time online by accessing your password-protected registration page via the "My Account" area of the Web site. You also may email us at firstname.lastname@example.org or call us at (UAE): (04) 224 8800
5. Retention of Information we Collect Online
Information we automatically collect as a result of your online activity is generally not retained in a personally identifiable form, or if the information is personally identifiable, we retain it only long enough for us to perform studies and analyses related to our website. The exception would be information we need in order to investigate fraud or problems associated with particular transactions or events.
If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can do the following:
1. Call our Customer Service representatives at (UAE): (04) 224 8800
2. Email us at email@example.com; or
3. Write us at: Emirates Towers, Level 41, Sheikh Zayed Road, P.O Box 31303, Dubai, United Arab Emirates.
We reserve the right to change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how information you provide will be used. If there is ever a material change to how we use information you provide and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.